Frequently asked questions
How does it work?
Here is the new step-by-step process:
- Post your question without advance payment – simply complete a form and let the tutors know about your assignments.
- You will receive proposals from tutors to complete your assignment. Chat with the tutors who applied for your order, discuss their educational background, professional experience, and writing style.
- Choose the tutor you prefer and reserve the money on your Studyne account. You're not paying to the tutor directly.
- Communicate with your tutor as work progress and check the answer when it’s posted. You can ask tutor for a revisions once the answer is posted.
- Once you are satisfied with the answer, complete your order and rate your tutor to share your positive experience with other students.
If you're out of time, you can also buy the answer posted by the tutor without previous proposals and chats. You cannot communicate with the tutor on such order and ask for a paper revision, so please check the preview of the answer carefully.
Payments
How much does it cost?
- We don’t charge a penny for registration
- You can post homework for free
- Teachers/authors set prices for the answers you need. Choosing the best author/price is solely up to you.
How can I pay for your service if I don’t have a PayPal account?
It is possible to pay with a debit/credit card using PayPal system. However, having an account or registering for it is not necessary.
Here is how you can do this:
- After selecting an answer you are willing to buy, click "Pay", which will redirect you to PayPal website.
- Choose an option of paying with a credit or a debit card.
- Continue by adding all the necessary information, agree with terms and conditions, and finalize your payment.
What if your homework assistance didn’t meet my expectations?
First of all, try to contact the teacher and explain the problem. It could be a misunderstanding that is not difficult to overcome. In case you can’t reach the teacher or the problem persists, go to the support tab in your Studyne account and start a dispute. We kindly ask to give us all the details in order to solve the problem in no time.
Our promise to give your money back
You can get a full reimbursement in case the answer is not correct/full. However, you will have to tell us what part of the answer is wrong by opening a dispute within two days after receiving it. When buying answers to your specific question, you may not be eligible for monetary reimbursement.
Off-site payments
In case a teacher is trying to convince you to make an off-site payment, stay alert. Such transactions are insecure since they are held without any protection/supervision from the platform. In such a way, you may become a victim of a fraud, so please do not make any off-site payments.
Rules
Academic Integrity
We emphasize that the answers you get from our teachers can be used only as study guides and references for exams. Such materials are very effective when preparing for important tests. Please note that submitting our answers as your own is not allowed, as it will be considered as a violation of academic integrity, which in its turn may lead to serious consequences.
Copyright
Studyne.net works in accordance with DMCA 512C. It means that sharing, uploading or using copyrighted content without authors' permission is forbidden. Whenever you have doubts, it is better to play safe: identify the names of authors, carefully re-write titles and use exact IDs of your assignment.
Don't Violate the Law
Please do not use this service in case this action is proclaimed illegal by a law or statute in the jurisdiction of your area.
Exchange of Personal Details
Please, remember that providing your personal data is forbidden on Studyne, it may undermine your privacy. Therefore, we encourage you to use only established days of communication and do not provide your individual contact details to anyone. Due to the infraction of regulations your account would be suspended and you will not be covered with the refund policy.
Questions with Required Information
If your order is late because you did not provide some required information or materials on time, then you cannot claim a refund based on lateness. Please, be advised that it is very important to provide requirements as the time you place your order.
How does it work?
I would like to become a teacher at Studyne.net. What should I do?
We are happy to see you in our team! Please complete the registration process and answer our questions. The key to being successful at our platform and maintaining a solid reputation is gaining good reviews and rankings.
Several tips to increase your salary
- Make communication your routine. We recommend reaching out to a student after he/she has posted a question.
- Cherish long-term relationships with your students. It’s common practice for students to cooperate with authors who helped them previously.
- Train your reaction. It is essential to be fast in order to send a proposal to a student who has just posted a new assignment.
- Don’t be afraid of complicated tasks. Such questions are sold more often and at a higher price than ordinary ones.
- Do not go for the lowest price. If you provide a top quality answer, your student will be happy to reward your effort with a few extra dollars.
Homework notifications
There is an option of getting homework notifications based on your field of study and the minimal rate you can accept. Please set up your notifications by going to "Subscribe" at your Account page.
How do I need to fill in my profile?
- You need to fill in your profile and tell the students about you.
- Add your profile picture to make it more attractive and remarkable.
How do I get ratings and labels?
- You will be rated by the student for each completed order.
- You’ll get the label for each completed action.
- Email verified is granted to newly registered tutor with email verification.
- Payment method verified is granted once you verify your PayPal email.
- Diploma verified is granted to a tutor who completes his profile with valid credentials.
- Phone number verified is granted when a tutor proofs valid phone number.
How to increase sales of my tutorials?
- Add explained title to your tutorials with the course and university name.
- Add full description to your tutorials and describe the task in details.
- Add the text to your answer, not only attach the files.
- Please, do not add the answer in the description, it is visible to all users without purchase.
- Do not repost your posted answers as tutorials.
Rules and regulations
Academic Integrity
We emphasize that the answers you get from our teachers can be used only as study guides and references for exams. Such materials are very effective when preparing for important tests. Please note that submitting our answers as your own is not allowed, as it will be considered as a violation of academic integrity, which in its turn may lead to serious consequences.
Copyright
Studyne.net works in accordance with DMCA 512C. It means that sharing, uploading or using copyrighted content without authors' permission is forbidden. Whenever you have doubts, it is better to play safe: identify the names of authors, carefully re-write titles and use exact IDs of your assignment.
Exchange of Personal Details
Please, remember that providing your personal data is forbidden on Studyne, it may undermine your privacy.
Do not share your personal contacts
This includes your first and last name, email address, Skype ID, phone number, social network usernames, etc.
Do not ask the student for login details to university websites.
The following is forbidden everywhere:
- Advertising of any external homework assistance services
- Rudeness and inappropriate language
- Spam of any kind
- Creating multiply accounts is forbidden
- Boosting your profile with fake reviews is strictly forbidden
Do not apply to the question if you are unable to provide the quality answer in time. Your Studyne account can be blocked due to a large amount of refunds.
Due to the infraction of regulations your account would be suspended and your earned amount will be deducted.
Emails and chats
Emails
To ensure effective communication between learners and teachers, we have introduced a specific message system. Once registered at our platform, you get access to your page. So all the messages sent to your Studyne.net’s account are automatically redirected to the email you provided during registration.
Chat
The following is forbidden everywhere:
- Advertising of any external homework assistance services
- Rudeness and inappropriate language
- Spam of any kind
On our public chat is forbidden:
- Communicating in any other language than English
- Discrediting and fighting with other chat participants
If you see other users disrespecting the rules, please contact our chat admin to ban them.